Service charges
Quote by photo
Cleaning arrangements are evaluated based on wool material, size, and stain conditions. Back-side carpet cleaning is an optional service with extra charges; please specify if the back needs cleaning when booking.
Full price listSuitable to handle
- Hand-woven wool carpet
- Machine-woven wool carpet
- Wool blended carpet
- Tassels and edges
Suitability still needs to be confirmed according to the actual object, material, and site conditions; if in doubt, you can send photos to inquire first.
Preparation before quote
- 1
Provide fiber and backing details
Take photos of the material label, full view, back, tassels, and edge binding; also specify if you are unsure if it is pure wool or a blend.
- 2
Measure dimensions and mark stains
Provide length/width, close-ups of stains, and cleaning products used before. Cleaning the back is an optional extra-charge item; please propose it in advance if needed.
- 3
Explain placement and moving conditions
Specify if it is movable or wall-to-wall, furniture obstruction, full address, and access to facilitate assessment of operation methods and drying arrangements.
Cleaning steps
- 1
Vacuum and fluff
First vacuum dry dust and debris on the carpet, and brush/loosen carpet fibers.
- 2
Stain detection
Check the stain location and condition to identify the areas requiring spot treatment.
- 3
Local gentle brushing
Use neutral carpet cleaner, combined with a soft brush to treat stain spots, adjust intensity according to material.
- 4
Spray extraction cleaning
Use Kärcher spray-extraction cleaning machines to clean carpets suitable for wet cleaning, while extracting sewage at the same time.
- 5
Backing cleaning (extra charge if needed)
If you need to clean the back, confirm the arrangement and additional fees first, then flip the carpet to repeat the cleaning steps; it is not included in every service.
- 6
Extract sewage
Use wet/dry vacuum cleaner to suck up sewage and excess water; drying time is still required after cleaning.
Drying and usage precautions
Wool may have a natural odor when damp. Follow on-site advice for ventilation and drying; do not roll up or cover until fully dry, and do not attempt to accelerate the process with high heat or strong cleaners yourself.
- Do not treat wool with hot water or bleach yourself
- Some old dyes have fading risks, technician will test first
- Tassels turning yellow may not be a stain, possibly natural fiber aging
- Carpet back cleaning is an optional item, requires separate fees; please state the need for back handling when booking.
Central and Western・Understand before booking
Central and WesternEntry preparation and district conditions
For wool carpets in the Mid-Levels, the Peak, or other addresses in the district, provide photos of fibers, tassels, and the back first. Cleaning plans are based on material and dyeing conditions, not determined by the estate or district.
- 1
Confirm equipment access routes first
Please specify loading/unloading location, lift, and unit entrance during booking; if passing through stairs, slopes, or needing to carry equipment manually, please provide photos and discuss arrangements first.
- 2
Home and office venues arranged separately
For residential, please confirm cleanable scope and activity space during drying; for office venues in Central, Admiralty, etc., please inquire with the management office about registration, cargo lift, and timing requirements.
- 3
Reserve space around objects
First, put away small items and fragile goods in the cleaning area, and photograph the placement of large furniture. Whether furniture needs to be moved and how to arrange it should be confirmed during booking; do not assume that all moving is included.
- 4
Arrange for drying and reuse
Specify available ventilation conditions and preferred time for reuse; for homes, reserve space for activities or sleeping; for office venues, discuss traffic and zoning methods first.
FAQ
Which areas in Central and Western District can make inquiries?
You can inquire about Central, Sheung Wan, Admiralty, Sai Ying Pun, Kennedy Town, Mid-Levels, and The Peak. Please provide full address, floor, and item details; confirm on-site arrangements when booking. Properties not listed in the directory can also be inquired.
How to confirm wool carpet cleaning charges in Central and Western District?
Quote based on photos. Cleaning arrangements are evaluated based on wool material, size, and stain conditions. Back-side carpet cleaning is an optional service with extra charges; please specify if the back needs cleaning when booking. Please provide address and access requirements; actual service scope and quotes will be confirmed upon booking.
Will wool carpets shrink?
Improper handling has risks. We will control water temperature and moisture, and explain potential risks first.
Is sheep odour normal?
Wool may have a natural odor when damp; it usually alleviates after fully drying.
What is the difference in booking information for residential, industrial, or commercial buildings?
When booking, please specify the loading/unloading location, elevator, and unit entrance. If the path involves stairs, slopes, or requires manual transport of equipment, please provide photos to discuss arrangements first. Whether the service is suitable still depends on actual items, materials, and on-site conditions.