Service charges
$0.7/sq ft up
Area-based tiers apply, with minimum charges from $1,000. The $0.7/sq.ft. rate applies to 7,000–8,000 sq.ft., with a $5,600 minimum for that tier. Over 8,000 sq.ft. requires an individual quote. Special materials, severe stains and optional back-side cleaning are quoted separately; please mention back-side cleaning when booking.
Full price listSuitable to handle
- Machine-made synthetic carpet
- Blended carpet
- Long and short pile carpet
- Children's play mat carpet
- Doorway and hallway mats
Suitability still needs to be confirmed according to the actual object, material, and site conditions; if in doubt, you can send photos to inquire first.
Preparation before quote
- 1
Photograph the carpet in full and its material
Provide full view, edges, label, and back photos; specify if it is a movable carpet or wall-to-wall carpet to facilitate identification of suitable treatment methods.
- 2
Provide dimensions and stain details
Measure the length and width or cleaning area, take close-ups of major stains, and specify when they appeared and what cleaning products were used. If you need the back cleaned, please state this separately.
- 3
Explain furniture and usage arrangements
Take photos of surrounding furniture and passageways; provide the full address, floor, and the time you wish to use the rug; discuss operations and drying space during booking.
Cleaning steps
- 1
Vacuum and fluff
First vacuum dry dust and debris on the carpet, and brush/loosen carpet fibers.
- 2
Stain detection
Check the stain location and condition to identify the areas requiring spot treatment.
- 3
Local gentle brushing
Use neutral carpet cleaner, combined with a soft brush to treat stain spots, adjust intensity according to material.
- 4
Spray extraction cleaning
Use Kärcher spray-extraction cleaning machines to clean carpets suitable for wet cleaning, while extracting sewage at the same time.
- 5
Backing cleaning (extra charge if needed)
If you need to clean the back, confirm the arrangement and additional fees first, then flip the carpet to repeat the cleaning steps; it is not included in every service.
- 6
Extract sewage
Use wet/dry vacuum cleaner to suck up sewage and excess water; drying time is still required after cleaning.
Drying and usage precautions
Drying speed is affected by carpet thickness, material, weather, and ventilation, and cannot be promised as a fixed number of hours based on the region. Follow the technician's advice for ventilation and use fans, and resume use only after confirming it is fully dry.
- Please clear small furniture and miscellaneous items off the carpet before cleaning
- Actual effect depends on the age of the stain and material; old stains may not be completely removable.
- Drying time is affected by weather, ventilation, and carpet thickness
- Carpet back cleaning is an optional item, requires separate fees; please state the need for back handling when booking.
Central and Western・Understand before booking
Central and WesternEntry preparation and district conditions
For home carpets in Sheung Wan, Sai Ying Pun, or Kennedy Town, first photograph the carpet and surrounding furniture, and explain the ventilation location available after cleaning. If equipment needs to enter via stairs, explain this when booking.
- 1
Confirm equipment access routes first
Please specify loading/unloading location, lift, and unit entrance during booking; if passing through stairs, slopes, or needing to carry equipment manually, please provide photos and discuss arrangements first.
- 2
Home and office venues arranged separately
For residential, please confirm cleanable scope and activity space during drying; for office venues in Central, Admiralty, etc., please inquire with the management office about registration, cargo lift, and timing requirements.
- 3
Reserve space around objects
First, put away small items and fragile goods in the cleaning area, and photograph the placement of large furniture. Whether furniture needs to be moved and how to arrange it should be confirmed during booking; do not assume that all moving is included.
- 4
Arrange for drying and reuse
Specify available ventilation conditions and preferred time for reuse; for homes, reserve space for activities or sleeping; for office venues, discuss traffic and zoning methods first.
FAQ
Which areas in Central and Western District can make inquiries?
You can inquire about Central, Sheung Wan, Admiralty, Sai Ying Pun, Kennedy Town, Mid-Levels, and The Peak. Please provide full address, floor, and item details; confirm on-site arrangements when booking. Properties not listed in the directory can also be inquired.
How to confirm home carpet cleaning charges in Central and Western District?
From $0.7/sq.ft. Area-based tiers apply, with minimum charges from $1,000. The $0.7 rate applies to 7,000–8,000 sq.ft., with a $5,600 minimum for that tier. Over 8,000 sq.ft. requires an individual quote. Special materials, severe stains and optional back-side cleaning are quoted separately. Please provide the address and access requirements; the scope and quote will be confirmed when booking.
How long does on-site cleaning take?
General standard-sized carpet cleaning takes about 1–2 hours; larger areas, more stains, or complex processes may take longer. Completion of work does not mean it is fully dry; usage time must still be arranged according to material, thickness, and ventilation conditions.
Can it be used same day?
Depends on the drying situation. The technician will give you recommendations based on the humidity and ventilation on the day.
Is carpet backing cleaning included?
Carpet back cleaning is an optional item, requires separate fees; please state the need for back handling when booking.
What is the difference in booking information for residential, industrial, or commercial buildings?
When booking, please specify the loading/unloading location, elevator, and unit entrance. If the path involves stairs, slopes, or requires manual transport of equipment, please provide photos to discuss arrangements first. Whether the service is suitable still depends on actual items, materials, and on-site conditions.